Portal Membership
To help cover the cost of maintaining a secure, HIPAA-compliant patient portal, we charge a small access fee
You may choose between:
Annual access: $250 per year (best value)
Monthly access: $25 per month, billed on the 1st of each month
Administrative-only: Free
This fee helps support the technology and staff time required to keep the portal running smoothly, including secure messaging and other features that make your care more accessible.
Administrative Messages
Always free:
Scheduling & billing questions
Medical records requests
Access to labs & imaging reports
Short summary of normal/no-change test results
Prescription refill requests
Insurance questions
General office questions
Clinical Messages
$250 annually or $25 per month
Quick answers to 1–2 brief questions per week
Clarification of care plans or test results that don’t require treatment changes
Help with scheduling, billing, or records
Secure messages that involve medical expertise are included in your portal subscription and helps us maintain safe, secure, and timely access to your clinician.
Requires a Visit
New symptoms or health concerns
Medication changes, new prescriptions, or dose adjustments
Test results that require a change in care
Counseling or discussions that take more than a few minutes (e.g., menopause therapy, sexual health, fertility)
The portal isn’t for emergencies — call 911 or go to the ER if urgent.